Privacy Policy

Privacy Policy for Gourmet Tortilla Chips El Ranchero

Introduction

Welcome to the online home of Gourmet Tortilla Chips El Ranchero! We are dedicated to creating an enjoyable and secure experience for our customers, and protecting your personal information is at the heart of our digital operations. This Privacy Policy outlines how we handle the data of our valued customers, ensuring transparency and compliance with global privacy standards.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy policies which govern the use of your data by those entities.

Processing Activities

Your interactions with us may involve various data processing activities, including:

  • Account creation and management when you sign up for an account on our platform
  • Ordering and purchasing products or services, requiring financial transactions and order history tracking
  • Communication with our customer support team through emails, calls, or text messages
  • Filling out surveys or providing feedback to enhance our services

Personal Data Collection

We collect a range of personal information to personalize your experience and improve our offerings. This includes:

Account Information:

  • User name and password (encrypted)
  • Contact details (email, phone number)
  • Shipping address

Payment Information:

  • Credit/debit card numbers (securely stored and encrypted)
  • Cardholder name and expiration date
  • CVV or security code

Financial Information:

  • Transaction history for purchases made on our platform
  • Bank account details (if used for direct payments)

Purchase Information:

  • Order details, including products purchased, quantities, and order dates
  • Shopping behavior analytics

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs or similar)
  • Mobile phone numbers for SMS communications

Location Data:

  • IP addresses and geographic locations to deliver targeted content and services

Feedback and Reviews:

  • Comments, reviews, and ratings you provide about our products or services

Social Media Information:

  • User profiles and interactions from social media platforms (if linked to your account)

Product Information:

  • Preferences, selections, and purchases made through our website or app

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance user experience and gather analytics. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigating the website and basic functionality.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking site usage, gathering aggregate data for improvement, and providing tailored content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We adhere to the principle of data minimization, collecting and retaining data only as long as necessary for the purposes described in this policy or required by law. Once the data is no longer needed for these purposes, it is securely deleted or anonymized.

Security Measures

The security of your personal information is paramount to us. We implement robust organizational safeguards and technical measures to protect against unauthorized access, disclosure, alteration, or destruction of your data. This includes:

  • Encryption of sensitive data during transmission and storage
  • Secure third-party processing partners who adhere to strict data protection standards

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and website are not intentionally designed for or targeted at children, and we do not knowingly collect personal information from minors.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Retrieve and review the personal data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit the use or processing of your data for specific purposes.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your data for legitimate interests, where applicable.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.

To exercise these rights or have any data-related inquiries, please contact our privacy team at your earliest convenience. We will respond to your requests within the timeframes specified by law.

Changes to Privacy Policy

We reserve the right to update this policy to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to data privacy, please reach out to our dedicated privacy team:

  • Email: contact@gourmet-tortilla-chips-el-ranchero.chicagotortillachips.com
  • Mailing Address: [Provide company address]

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of data protection.